FAQ - Paws Pickups

Frequently Asked Questions

General Questions

What services do you offer?

We offer dog waste removal services for residential and commercial clients, including weekly, bi-weekly, and one-time pickups. We also offer waste station installation and maintenance for commercial properties.

How often should I schedule a pickup?

We recommend weekly or bi-weekly pickups for most homes, but we can tailor a plan to fit your needs. We also offer one-time pickups for special occasions or cleanup needs.

Is the service safe for my pets?

Yes! We sanitize our tools between visits and make sure gates are securely locked. Your pets' safety is our top priority.

How do I pay for the service?

We accept recurring payments via debit and credit cards through Stripe and PayPal. You can also set up recurring billing for regular service plans.

What areas do you serve?

We proudly serve Volusia County, Florida, and surrounding areas. Please check our service areas page for more details.

What happens if it rains on my scheduled pickup day?

If it rains, we will still complete the service. However, if conditions are unsafe or too muddy, we will contact you to reschedule or offer an alternative solution.

Do I need to be home for the service?

No, you don't need to be home. We can access your yard through a gate or designated area, and we'll ensure everything is locked securely when we leave.

Can I cancel or reschedule my service?

Yes, you can cancel or reschedule your service at any time. We just ask that you provide us with at least 48 hours' notice for cancellations or changes.

How do I get started with Paws Pickups?

Getting started is easy! Simply use our free quote tool on the website to find the right plan for you, and we'll handle the rest. You can also contact us for more information or to customize a plan that fits your needs.

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